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Pariwin Responsible Gaming Policy

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1. General Provisions

The operator of the pariwin.kr.ua/ platform recognises the potential risks associated with gambling and implements a comprehensive set of measures to protect users. This Policy sets responsible gaming standards, describes the self-control tools available and explains how to get help.

Gambling is a form of entertainment and should not be seen as a source of income or a way to solve financial difficulties. Users are advised to play only with money they can afford to lose without affecting their financial situation.

2. Assessing Gaming Behaviour

The operator recommends that users periodically assess their own gaming behaviour. The following signs may indicate a developing problem with gambling:

  • regularly exceeding the budget and time set aside for play;
  • using money intended for essential expenses;
  • borrowing money to keep playing;
  • trying to win back losses by raising stakes;
  • neglecting work, family and social responsibilities;
  • hiding the extent of gaming activity from others;
  • feeling anxious or irritable when unable to play;
  • repeated unsuccessful attempts to cut down or stop gambling.

If two or more of these signs are present, it is advisable to use the self-restriction tools or seek professional help.

3. Tools for Controlling Gaming Activity

Pariwin operates under an offshore Curaçao licence and holds no licence from the Ukrainian regulator PlayCity, so it is not connected to the Ukrainian Register of Persons Restricted from Gambling. Check the availability and terms of the tools described below with customer support.

The platform provides users with a set of technical tools for managing their gaming behaviour. All tools are available in the settings section of the personal account.

3.1. Financial Limits

The user can set limits on the following parameters:

  • maximum deposit amount per day, week or month;
  • maximum total stakes for a chosen period;
  • maximum acceptable loss for a chosen period.

Decreases to limits take effect immediately. Increases are subject to a 24-hour waiting period to prevent impulsive decisions.

3.2. Time Limits

The time control feature allows the user to:

  • set a maximum duration for a continuous gaming session;
  • set up periodic reminders of the time spent playing;
  • activate automatic session termination once the limit is reached.

3.3. Temporary Suspension

The user may temporarily restrict access to the account for a period of 24 hours to 30 days. During the suspension period:

  • logging in to the account is blocked;
  • placing bets and playing games is not possible;
  • marketing communications are stopped;
  • the restriction cannot be lifted early.

3.4. Long-Term Self-Exclusion

Self-exclusion means the account is fully blocked for a period of 6 months to 5 years, or indefinitely. To activate it, the user must contact customer support.

Consequences of self-exclusion:

  • full deactivation of the account;
  • blocking of access to the account for the whole chosen period;
  • no possibility of re-registering for the chosen period;
  • termination of all marketing communications;
  • no possibility of early cancellation under any circumstances.

4. Protection of Minors

Access to the platform's services is permitted only to persons aged 21 or over. To prevent minors from taking part, the operator takes the following measures:

  • mandatory age verification at registration;
  • document checks before the first withdrawal;
  • monitoring of suspicious activity patterns;
  • immediate blocking of accounts when violations are detected.

Adult users who share devices with others are advised to:

  • log out after each use of the platform;
  • avoid saving passwords in the browser;
  • use parental control software;
  • keep payment details out of reach of others.

Recommended access-blocking software: GamBlock, Net Nanny, Betfilter, Cyber Patrol.

5. Activity Monitoring

The operator carries out automated monitoring of users' gaming behaviour to detect early signs of problem gambling. When worrying patterns are detected, the system may:

  • display a warning message;
  • suggest activating self-restriction tools;
  • initiate contact with the user through customer support;
  • provide information about sources of help.

The user has access to the full history of their activity in the personal account: deposits, withdrawals, bets, game sessions and net result. Reviewing this data regularly is recommended.

6. Safe Gaming Recommendations

The operator recommends following these principles:

  • set a gaming budget in advance and do not exceed it;
  • set time limits for gaming sessions;
  • do not play under the influence of alcohol or drugs;
  • do not play when emotionally stressed or tired;
  • do not treat gambling as a way to make money;
  • do not try to win back lost money;
  • take regular breaks during gaming sessions;
  • keep a balance between gambling and other leisure activities.

7. Professional Help Resources

Users who need support in overcoming gambling addiction are encouraged to contact specialist organisations:

Gamblers Anonymous: an international mutual-support fellowship offering a 12-step programme and regular group meetings in person and online.

GamCare: a UK support service providing free telephone advice, online chat and therapy programmes.

BeGambleAware: an information resource and referral service to specialists in the relevant region.

The platform's customer support team is ready to provide further information about available resources and help activate self-restriction tools.

8. Operator Commitments

The operator undertakes the following commitments in the area of responsible gaming:

  • ensuring the availability and proper functioning of self-control tools;
  • providing regular staff training on identifying problem gambling;
  • refraining from marketing communications to users who have activated restrictions;
  • placing risk warnings in advertising materials;
  • cooperating with regulators and industry initiatives;
  • promptly processing self-exclusion requests.

9. How to Get in Touch

To activate self-restriction tools, get advice or submit a self-exclusion request, the user can contact customer support via:

  • online chat on the website, around the clock;
  • email, with a reply within 24 hours;
  • telephone line, during business hours.

Self-exclusion requests are handled as a priority and carried out within 24 hours.

10. Final Provisions

This Policy forms an integral part of the platform's Terms and Conditions of Use. The operator reserves the right to amend this document in order to improve user protection measures. The current version is always available on the official website.

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