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Pariwin Privacy Policy

Last revised:

1. Scope

This Policy governs how personal data of users of the pariwin.kr.ua/ platform is collected, processed, stored and protected. It covers all personal data operations carried out by the operator in the course of providing sportsbook and online casino services.

By registering an account and using the platform's services, the user agrees to the provisions of this Policy and consents to the processing of personal data for the stated purposes.

2. Categories of Data Collected

2.1. Data Provided by the User

The following information is collected during registration and use of the platform:

  • identification data: surname, first name, patronymic, date of birth, gender, citizenship;
  • contact information: residential address, email address, phone number;
  • document data: passport series and number, taxpayer identification number;
  • financial details: payment card numbers, e-wallet accounts;
  • verification materials: scanned copies of documents, photographs.

2.2. Data Collected Automatically

The platform's technical systems record:

  • network parameters: IP address, connection type, internet service provider;
  • device characteristics: model, operating system, screen resolution;
  • browser parameters: type, version, language settings;
  • geolocation data: country, region and city based on IP;
  • cookies and session identifiers.

2.3. Activity Data

While the services are being used, records are created of:

  • financial transactions: deposits, withdrawals, transfers;
  • gaming activity: bets, game sessions, results;
  • bonus activity: rewards received, wagering status;
  • communications: requests to support, correspondence;
  • account settings: profile changes, restrictions activated.

3. Purposes of Processing Personal Data

The operator processes personal data for the following purposes:

  • creating and administering the user's account;
  • verifying identity and confirming age;
  • performing contractual obligations to provide services;
  • carrying out financial transactions and settlements;
  • crediting bonuses and administering the loyalty programme;
  • preventing fraud and money laundering;
  • ensuring the security of the platform and its users;
  • complying with legal and regulatory requirements;
  • sending service notifications;
  • conducting marketing communications with consent;
  • analysing and improving service quality;
  • handling complaints and resolving disputes.

4. Legal Bases for Processing

Personal data is processed on the following legal bases:

  • Performance of a contract: processing necessary to provide services and fulfil obligations to the user;
  • User consent: for marketing communications and the use of certain categories of cookies;
  • Legitimate interests of the operator: ensuring security, preventing fraud, improving the service;
  • Compliance with legal obligations: meeting the requirements of anti-money laundering and tax legislation and regulatory directives.

5. Disclosure of Data to Third Parties

The operator may disclose personal data to the following categories of recipients:

5.1. Service Providers

  • payment systems and processing centres;
  • gaming software providers;
  • identity and document verification services;
  • hosting providers and data centre operators;
  • suppliers of analytics tools.

5.2. Public Authorities

  • gambling regulators;
  • financial monitoring authorities;
  • tax authorities;
  • law enforcement agencies upon official request;
  • courts in the course of legal proceedings.

5.3. Affiliates

Group companies may access data for the joint provision of services, risk management and ensuring compliance with regulatory requirements.

The operator does not sell personal data to third parties for commercial purposes.

6. International Data Transfers

Given the international nature of its activities, personal data may be transferred to countries outside the user's jurisdiction. In such cases, the operator ensures an adequate level of protection by:

  • entering into standard contractual clauses;
  • checking that an adequate level of protection exists in the recipient country;
  • applying additional technical and organisational measures.

7. Data Retention Periods

Personal data is retained for the period necessary to achieve the purposes of processing:

  • active account data: for the entire period of use of the services;
  • data after account closure: at least 5 years in accordance with AML legislation;
  • financial records: as required by tax legislation;
  • communication records: 3 years from the date of the request;
  • marketing consents: until withdrawn.

Once the mandatory periods have expired, data is deleted or anonymised.

8. Security Measures

The operator applies a range of measures to protect personal data:

8.1. Technical Measures

  • encryption of data in transit (SSL/TLS) and at rest;
  • multi-factor authentication for critical operations;
  • intrusion detection and prevention systems;
  • regular backups;
  • periodic vulnerability testing.

8.2. Organisational Measures

  • access rights segregated on the principle of least privilege;
  • mandatory data protection training for staff;
  • signing of non-disclosure agreements;
  • regular audits of processing operations;
  • security incident response procedures.

9. Cookies

The platform uses cookies to ensure functionality and improve the user experience:

  • Essential cookies: provide the website's basic functionality and cannot be disabled;
  • Functional cookies: store the user's settings and preferences;
  • Analytics cookies: collect anonymised statistics for traffic analysis;
  • Marketing cookies: used to personalise advertising.

The user can manage cookie settings in the relevant section of the website or in the browser settings. Disabling certain categories may limit the platform's functionality.

10. User Rights

Under applicable law, the user may have the following rights:

  • Right of access: to obtain information about the data being processed and a copy of it;
  • Right to rectification: to request correction of inaccurate or incomplete data;
  • Right to erasure: to request deletion of data where there are lawful grounds;
  • Right to restriction: to request a temporary suspension of processing;
  • Right to data portability: to receive data in a structured, machine-readable format;
  • Right to object: to opt out of processing for marketing purposes;
  • Right to withdraw consent: at any time, for processing based on consent.

To exercise these rights, the user should contact customer support. Requests are handled within the time limits set by law.

11. Marketing Communications

With the user's consent, the operator may send:

  • information about new products and services;
  • notifications of promotions and bonus offers;
  • personalised recommendations;
  • platform news and updates.

The user can opt out of marketing communications at any time via the link in the email or in the account settings. Opting out does not affect the receipt of service notifications.

12. Protection of Minors' Data

The platform's services are intended exclusively for persons aged 21 or over. The operator does not knowingly collect personal data from minors. If such a case is identified:

  • the account is blocked immediately;
  • all data collected is deleted;
  • financial transactions are cancelled.

13. Changes to this Policy

The operator reserves the right to update this Policy. Users are notified of material changes by email or through a notice on the website. The date of the last update is shown at the beginning of the document.

14. Contact Information

For questions about the processing of personal data, the exercise of rights or the provisions of this Policy, please contact customer support via the channels listed on the website. Requests concerning personal data protection are handled as a priority.

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